Mental Health First Aid Training
One in four people in the UK will experience a mental health problem each year and having trained, confident people in the workplace to spot the signs and offer initial support makes a measurable difference. This MHFA England course gives delegates the knowledge and practical skills to recognise mental health issues, start a supportive conversation and guide people towards appropriate help. On successful completion, delegates receive MHFA England certification as a Mental Health First Aider (MHFAider), with access to the MHFAider Support App and ongoing support beyond the course.
• Understanding mental health
An in-depth look at mental health, the factors that affect wellbeing and the range of conditions a Mental Health First Aider may encounter, including how stigma affects whether people seek help.
• Recognising signs and triggers
How to spot the early signs that someone may be experiencing poor mental health, the triggers that can affect a person's condition, and how to notice changes in behaviour or mood that may indicate someone needs support.
• Starting a conversation
How to approach someone you are concerned about, start a supportive and non-judgmental conversation and create the conditions in which a person feels safe to talk about what they are experiencing.
• Non-judgmental listening
How to use active and non-judgmental listening skills effectively, including how to respond to difficult disclosures and maintain appropriate boundaries while providing genuine support.
• Signposting to support
How to help someone access the right support for their needs, including self-help resources, employer support, NHS services and community options, and how to guide someone through the process of taking that first step.
• Skills practice and case studies
Group activities, case studies and skills practice applying the MHFA action plan to realistic scenarios, building competence and confidence across a range of mental health situations.
• Assessment
Ongoing assessment through participation in group activities, discussions and skills practice across both days.
Classroom-based course combining group activities, case studies, discussion and skills practice. Delivered by a qualified MHFA England instructor. MHFAiders receive 24/7 digital support through the MHFAider Support App on completion, with access to exclusive resources and ongoing learning opportunities.
Managers, team leaders, HR personnel and employees who want to become Mental Health First Aiders in the workplace or community.
Delegates should have an interest in supporting mental health and wellbeing and be prepared to engage in group activities and discussion of sensitive topics.