Shrewsbury and Telford Hospital NHS Trust
Discover how we planned and installed fall protection guardrails for Shrewsbury and Telford Hospital.

Client brief
The Shrewsbury and Telford Hospital NHS Trust provide a wide range of hospital services at their two main locations, the Princess Royal Hospital in Telford and the Royal Shrewsbury Hospital in Shrewsbury, for nearly half a million people in Shropshire, Telford & Wrekin and mid Wales.
The NHS Trust were looking for a specialist safety company install a collective fall protection solution, in the form of freestanding (weight based) guardrails, to a roof at one of the hospital sites.
As a former subcontractor working for a construction company carrying out roof repairs, Arco Professional Safety Services was approached to install guardrails and provide expert guidance on the most effective methods for mitigating fall risks across all roof areas on the client’s sites.

Our solution
As experts in fall protections solutions, we provided Shrewsbury and Telford Hospital NHS Trust with an end-to-end service from consultation through design, installation and provision of maintenance and certification.
Our highly experienced team of engineers surveyed all the major roofs across the hospital’s sites to determine which required fall protection solutions. After initially installing freestanding (weight based) guardrail to the original rooftop identified, the team have been working through the remaining areas identified through a mutually agreed, scheduled approach.

Benefits of our solution
By choosing Arco Professional Safety Services, the Shrewsbury and Telford Hospital NHS Trust benefited from a trusted local team known for quick response times and consistent, high-quality service across all sites.
The selected guardrail system was readily available, competitively priced, and could be installed at short notice. The installations allow safe roof access without the need for additional fall protection equipment or specialist training, reducing ongoing costs and simplifying maintenance of both the roofs and rooftop plant.
The Trust also leveraged the existing Arco Healthcare Framework, streamlining procurement and invoicing to save valuable time.
All installation and certification records are securely stored in our Customer Asset Tracking (CAT) system, giving the Trust full visibility of documentation, certificates, and audit trails. This includes details of installation dates, responsible personnel, and future recertification requirements.
We have a strong working relationship with Arco Professional Safety Services and as experts in safety we value the responsive and agile support their fall protection specialists offer. Providing safe access for maintenance staff and other contractors to the roofs on our sites is vital to ensure the hospital buildings can be effectively maintained. The fall protection solutions provided by the Arco Professional Safety Services team make this possible.