Pallet Truck Novice Counterbalance

• Introduction to the pallet truck and its components
  Provides an overview of the powered pallet truck, including its key parts, functions, and typical workplace uses.
• Roles and responsibilities of the operator and employer
  Explains the legal duties required to ensure safe operation and a compliant working environment.
• Current health & safety legislation and guidance (e.g. HSE)
  Introduces relevant UK regulations and best practice for safe manual and mechanical handling of loads.
• Pre-use inspections and defect reporting
  Teaches how to carry out daily safety checks and correctly identify and report faults.
• Basic controls and safe operating techniques
  Introduces truck controls and develops safe, smooth handling techniques from beginner level.
• Manoeuvring in confined spaces
  Develops the skills required to operate safely in tight areas such as loading bays, aisles, and workspaces.
• Load assessment and safe handling techniques
  Teaches how to assess loads for stability and weight, ensuring safe movement and placement.
• Travelling with loads safely
  Covers correct travel positions, speed control, and safe movement with and without loads.
• Working on gradients (where applicable)
  Explains safe procedures for operating on slopes, including load positioning and braking techniques.
• Awareness of workplace hazards and pedestrian safety
  Identifies common workplace risks and reinforces the importance of awareness around others.
• Battery charging procedures (electric models)
  Covers safe charging practices and basic maintenance for powered pallet trucks.
• Practical skills assessment and theory test
  Assesses theoretical knowledge and practical competence to confirm safe operating ability.

• Classroom-based theory sessions
• Practical demonstrations and step-by-step instruction
• Hands-on exercises in a controlled environment
• Tutor-led discussions and knowledge checks
• Continuous coaching and feedback
• Practical operating tasks reflecting workplace activities
• Theory and practical assessments

This course is aimed at novice operators who are new to using powered pallet trucks.

It is suitable for those who:

• Have no previous experience operating powered pallet trucks
• Require initial training for workplace use
• Are involved in loading, unloading, or internal goods movement
• Need certification to operate pallet truck equipment safely
• Are starting roles in warehouses, logistics, or distribution environments

• No previous experience required
• Good level of general health and mobility
• Basic understanding of workplace safety
• Sufficient level of English (or supported learning) to safely complete training and assessment