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Cookie Policy

About this cookie policy

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: arcoservices.co.uk

What are cookies ?

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Necessary: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.

Cookie Subgroup Cookies Cookies Used Lifespan
arcoservices.co.uk cookieyes-consent First Party

cookie control panel

1 Year
my-toggle-state First Party

controls the visibility of VAT.

Session
wordpress_test_cookie First Party

checks to see if cookies are available on the browser.

Session
wp_lang First Party

language of browser for translations

Session
PHPSESSID First Party

Session login cookie

Session
wordpress_logged_in_* First Party

cookie for logged in user.

Session
wordpress_sec_* First Party

Cookie for logged in user

Session
wcsid First Party

Olark (webchat)

Session
olfsk First Party

Olark (webchat)

1 Year
hblid First Party

Olark (webchat)

1 Year
_oklv First Party

Olark (webchat)

Session
_okdetect First Party

Olark (webchat)

Session
_okbk First Party

Olark (webchat)

Session
_ok First Party

Olark (webchat)

Session
.arcoservices.co.uk _ga* First Party

Google tag manager

1 Year
_gid First Party

Google tag manager

1 Year
www.google.com _GRECAPTCHA Third party

recaptcha

6 Months

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.

arcoservices.co.uk none currently none currently Session

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.

__cf_bm .digitaloceanspaces.com Cloudflare set the cookie to support Cloudflare Bot Management. 1 hour Functional

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

wp_lang First Party

language of browser for translations

Session

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

How To Contact Us

Please contact us if you have any questions about this cookie policy or the information we hold about you.

If you wish to contact us, please send an email to GDPR@arco.co.uk, write to Legal Department, Arco Limited, PO Box 21, 1 Blackfriargate, Hull, HU1 1BH or call our Customer Engagement Centre on 0330 390 0822.

Changes To This Policy

This policy was published on: 09/05/2024