URGENT

Request for inspection of ASTRO and CANYON GUIDE harnesses following the detection of a defect on the gated opening attachment point of an ASTRO harness. Due to the risk of unintentional opening of this attachment point, which could result in a life-threatening situation, we ask you to stop any use of these harnesses and to carry out immediately the following inspection.

PLEASE GOTO PETZL WEBSITE FOR INFORMATION BELOW

Link to website for full details: Product recalls and safety alerts Call for inspection for the ASTRO and CANYON GUIDE harnesses – Petzl United Kingdom

• lost hillwalkers
• missing persons suffering from mental health or dementia
• injured persons who are in a location which is not easily accessible to the emergency services
• persons who are injured and need carrying to safety
• persons cut off due to flooding and many more

GRILLON SAFETY ALERT: REQUEST FOR INSPECTION

Petzl requests the inspection of certain GRILLON products following the detection of ropes mounted incorrectly in the rope adjuster of recently produced GRILLON products. In such a case, the product does not perform its blocking function, which can result in a risk of injury. Please immediately stop sales and use of GRILLON products manufactured between October and December 2023, and follow the inspection procedure described below.

Please follow this link  for detailed instructions and advice

Product recalls and safety alerts Petzl requests the inspection of certain GRILLON products

STOP USE NOTICE

UltraLink

Please download document here for detailed information

November 2023
Important Safety Notice: ISC UltraLink
Safety Notice/Product Recall

Following on from our inspection notice issued 17 November 2023, our team has been intensively investigating the potential risk and the root cause of the problem.  Our investigation identified that the press fixture used to secure the assembly of the SafeLock button moved outside of specification, creating the potential for a faulty press fit of the button, which can lead to the button turning open and coming apart.

STOP USE
Due to the risk of unintentional opening of the device, which could result in a life-threatening situation, we are issuing this notice instructing users to stop using their device, if it falls within the range of serial numbers:

LK100A1.2: 170431 – 177209; or LK101A1.2: 170433 – 176974.

STOP USING ANY OF THE ABOVE ITEMS IMMEDIATELYAND REMOVE THEM FROM SERVICE

Manufacturing corrective actions have been introduced to repair and ensure that the press fixture remains within specification; and additional procedures have been introduced to ensure that the SafeLock buttons are secured correctly.  Validation testing has been successfully completed and production of UltraLinks has resumed, with this new process in place.

DEALER RECALL:
Please contact your Customer Service Representative to register your inventory stock for recall.
END USER RECALL:
Share this link with your customers so that they can register their device(s) for recall:
http://eepurl.com/iE_-8s

Alternatively, call our Customer Service Team:

North & South America: +1 (763) 360-2135
UK, EU, Australasia: +44 (0) 1248 363 125
Kind Regards,

David Rawlins
Compliance & Quality Manager

Ultra link Safety Alert

User Inspection Notice – UltraLink LK100A1.2 & LK101A1.2 button assembly
We have been advised of a single incident of a button assembly failure on the LK100A1.2. Due to the risk of unintentional opening of the device, which could result in a life-threatening situation, we ask you to stop using the device and immediately conduct the inspection process detailed below.

Please Download PDF for process

Arco PROFESSIONAL SAFETY SERVICES 'Commended' at Prestigious Industry Awards

Arco Professional Safety Services has been commended for the respiratory management programme it implemented with BAE Systems, in Glasgow, at this year’s British Safety Industry Federation (BSIF) Safety Awards

The expert safety partner was shortlisted for the BSIF Safety Solution Award and, while the entry was not selected as the overall winner in the strongly contested category, judges were full of praise for Arco’s submission at a ceremony held at The VOX at the NEC, in Birmingham.

Arco and Arco Professional Safety Services have a well-established and trusted relationship with BAE Systems and have contracts in place for the provision of safety products and learning and development services, as well as providing respiratory protective equipment (RPE) services to BAE facilities for several years; including face-fit testing and RPE maintenance.

Arco’s submission focussed on its work with BAE Govan and Scotstoun, where it introduced a streamlined process to enhance the defence company’s respiratory management regime through the careful selection of products, RPE training, face-fit testing, inspection and maintenance, record keeping and suitable and sufficient equipment storage.

Arco’s solution ensures all RPE is inspected in line with legal requirements, that the condition of the RPE is suitable to provide adequate protection for the specific hazards and minimises the risk of respiratory illness in BAE’s workforce.

Jamie Sadler, Commercial Director at Arco Professional Safety Services, said: “As experts in respiratory protection, with extensive knowledge of the regulations, we provided BAE Govan and Scotstoun with guidance surrounding their legal requirements for RPE inspection and maintenance and supported them in implementing a compliant respiratory inspection and servicing procedure. 

“We are proud that the solution we partnered with BAE Systems to deliver has not only improved their respiratory processes and industry compliance but has also been recognised by the BSIF and the wider safety industry.

“We are proud to have been commended for our work, which is testament to the hard work and dedication of our safety experts in fulfilling our core purpose of keeping people safe at work.”

To find out more about the range of respiratory services provided by Arco Professional Safety Services, click here

Hello

As a valued safety partner, we would like to inform you of a change to pricing.

We continue to operate in a difficult economic environment, and despite beginning to see freight and commodity costs easing, cost inflation continues to be a challenge, in particular energy prices, labour and operational costs remain high.

As a result, you may notice a change in our pricing for services booked after the 3rd April. We wish to minimise the impact to our customers as much as possible and therefore, will honour the current prices for any orders placed prior to the 3rd April.

We remain committed to providing you with the best possible pricing and endeavour to mitigate the impact of inflationary pressures. It is important to us that you can continue to keep your teams safe, so should you wish to discuss alternative product options which may alleviate rising costs, our sales teams will be pleased to support you.

We remain dedicated to providing a comprehensive range of first-class, high-quality safety services to help keep your teams safe at work.

If you have any questions, please call us on 0330 390 0822 or email info@arcoservices.co.uk.

Thank you for your continued support and understanding.

Yours sincerely

Jamie Sadler

Commercial Director

Members of the Mast and Tower Safety Group (MATS) have visited Arco’s recently opened safety centre in Bracknell to host their quarterly meeting and to tour the new venue.

The MATS Group consists of organisations that own or manage masts and towers (including monopoles, gantries, satellite dishes and roof tops) or any other structure where there are specific and significant work at height and occupational radio frequency (RF) hazards. 
 
As the UK’s leading safety company and a specialist training provider, including for those working at height, Arco was proud to host members from the group and to showcase the facilities available at the new centre as well as to highlight the joined-up safety approach it offers – expert knowledge, high-quality products and training – all under one roof.
 
The centre opened in November last year and represented a multi-million-pound investment by the fifth-generation family business, creating 12 new jobs in the area. The location was a strategically significant move by Arco, with the business looking to grow its brand in the south of England.
 
Bracknell Safety Centre is Arco’s largest dedicated safety centre and hosts practical learning environments, including a 20-metre external tower for working at height training and confined space labyrinth training facilities as well as an equipment service and maintenance centre and an on-site safety store where customers can purchase products.
 
Ben Haughton, Technical Director at Arco Professional Safety Services, said: “It was a pleasure to welcome members from the MATS Group to Bracknell Safety Centre and allow them use of the facility for their quarterly meeting.
 
“The feedback we received from members about the new centre was extremely positive and it means a lot coming from such an important industry group.
 
“Working at height is still one of the main causes of workplace injuries and fatalities in the UK and it is important to ensure that those who work at height have the correct training and are able to develop and enhance their skills at centres, such as Bracknell.”
 
To find out more about Bracknell Safety Centre, visit: www.arcoservices.co.uk/home/bracknell-safety-centre

Arco, the UK’s leading safety company, has continued its partnership with the Midlands Cave Rescue Organisation (MCRO) to support its life-saving work.

Members of the MRCO undertake regular rescue training to maintain their skill levels.

As an industry leader in safety training and services, Arco has again provided the MRCO with support by allowing the organisation to use its state-of-the-art training facilities at no cost.

Arco Professional Safety Services team members, who are also MCRO volunteers, delivered the training and provided expert advice and guidance to the other MCRO members in attendance.

Last month, 22 members of the MRCO attended Arco’s Eccleshall Safety Training Centre, in Stafford, to take part in emergency first aid refresher training, including guidance on the use of new equipment and a rescue training exercise.

In addition, Arco has also sponsored the MCRO by providing them with branded team polo shirts for when they are on business.

Jamie Sadler, Commercial Director at Arco Professional Safety Services, said: “As a responsible choice of safety partner, Arco is committed to supporting the communities we call home, including providing support to life-saving groups, like the MCRO.

“Our safety experts are some of the leading professionals in their field and many of them dedicate their spare time outside of the business volunteering with search and rescue organisations.

“Supporting the MCRO with a venue and training facilities as well as the benefit of our instructors’ time, knowledge and expertise is a small way that Arco can give back and to ensure that we keep people safe.”

Mike Clayton, Chairman of the Midlands Cave Rescue Organisation and Equipment Manager at Arco Professional Safety Services, said: “The MCRO is regularly called upon to assist lost and injured people in caves all over the West Midlands, Shropshire and beyond.

“Even though we are a voluntary organisation, it is vitally important that we keep up-to-date with skills development to ensure we can respond to any emergency.

“The support, sponsorship and co-operation we get from Arco ensures that we can be as effective as possible and ready for when the next call comes.”