Reset Password

Welcome to our new website

If you have previously had an account with us, please use the forgotten password link to reset your password here. This does not include the password for our CAT system, your existing password will still work. Thank you.

ADVISORY NOTICE – 3M™ Versaflo™ M-206/M-207 Faceshields, M-306/M-307 & M-406/M-407 Helmets

IMPORTANT: Advisory Notice

Hello

As a customer who has purchased 3M™ Versaflo™ M-206/M-207 Faceshields, M-306/M-307 or M-406/M-407 Helmets from Arco, we are writing to you to inform you that the manufacturer 3M has notified Arco about a product advisory notice. Please read the information below carefully as it advises you what you need to do to determine whether your product is affected and any next steps.

The affected Arco products and codes:

3M™ Versaflo™ M-106 Faceshield – 20V0006
3M™ Versaflo™ M-107 Faceshield – 20V0007
3M™ Versaflo™ M-206 Faceshield – 20V0302
3M™ Versaflo™ M-207 Faceshield – 20V0303
3M™ Versaflo™ M-306 Helmet – 20V0008
3M™ Versaflo™ M-307 Helmet – 20V0009
3M™ Versaflo™ M-406 Helmet – 20V0032
3M™ Versaflo™ M-407 Helmet – 20V0033
3M™ Versaflo™ M-936 Replacement Comfort Faceseal – 20V0043
3M™ Versaflo™ M-937 Replacement Flame Resistant Faceseal – 20V0044
3M™ Versaflo™ M-447 Replacement Flame Resistant Shroud – 20V0036
3M™ Versaflo™ M-448 Replacement High Durability Shroud – 20V0037
3M™ Versaflo™ M-972 Flame Resistant Helmet Cover – 20V0050

What is the issue?
3M has notified us that it has been receiving a raw material from its supplier that contains Bis(2-ethylhexyl) phthalate (DEHP) above the allowed limit according to RoHS Directive 2011/65/EU (RoHS). This raw material has then been used in the manufacture of certain faceseals, shrouds and helmet covers.
The affected M-Series Faceshield and Helmets that use these faceseals, shrouds and helmet covers continue to meet all the respiratory protection requirements, as well as the eye, face and head protection required by the standards.
The products have been evaluated by toxicology professionals in the 3M Corporate Toxicology and Environmental Science Department. Based on these reviews, these products are not expected to pose a health risk when used as intended and in accordance with the instructions for use.

What do you need to do?
If this notice regarding an instance of non-compliance is of concern and you require a replacement part, you will need to remove the faceseal from your existing head top and return it back to us. We will then issue you a replacement faceseal free of charge which you will then need to fit back to your head top before continuing to use as normal.
Contact our Customer Services Team on 0330 390 2050 or at customer.services@support.arco.co.uk to arrange a return and order a replacement face seal.
For those working in high heat environments where sparks, hot particles or molten metal are present, there is currently no replacement faceseal available. If you have any concerns or wish to discuss replacement options, please contact your Account Manager in the first instance.

We apologise on behalf of 3M for any inconvenience caused. We take matters like this very seriously and are seeking the necessary updates and assurances from 3M to ensure this issue is resolved as soon as possible and does not happen again.
Your Sincerely

 

Neil Dodds
General Counsel and Company Secretary